
5. Restart the BlackBerry Administration Service.
After you upgrade remote components from version 5.0 SP1, the BlackBerry Administration Service displays
incorrect version information for BlackBerry Controller instances installed with remote components. (DT 617030)
When you upgrade the BlackBerry Enterprise Server from 4.1 SP7, the setup application prompts you for the SRP
ID and SRP authentication key. (DT 614767)
Workaround: Type the SRP information and continue with the upgrade process. Duplicate errors might appear in
the log file.
When you upgrade from BlackBerry Enterprise Server 4.1 SP7, when a user tries to back up device data using the
BlackBerry® Web Desktop Manager, the BlackBerry Web Desktop Manager displays the "Request could not be
completed." error message and does not permit the user to save. (DT 604518)
When you upgrade to BlackBerry Enterprise Server 5.0 SP3, the setup application does not preserve the logging
level that you configure for the ASRV and ACNV log files in the BlackBerry Configuration Panel. (DT 600379)
Workaround: Use the BlackBerry Administration Service to configure the logging levels.
If during an upgrade process from BlackBerry Enterprise Server 5.0 SP1 you remove the local BlackBerry Attachment
Service, and later reinstall the local BlackBerry Attachment Service but configure the BlackBerry Enterprise Server
to use a remote BlackBerry Attachment Service, users cannot view attachments on devices. (DT 578530)
Workaround: Start the local BlackBerry Attachment Service.
When you upgrade the BlackBerry Enterprise Server without installing the BlackBerry database notification system,
the dbo.GetHostName stored procedure is also installed in the BlackBerry Configuration Database, though it is not
required. (DT 560408)
If you upgrade the BlackBerry Enterprise Server from version 5.0 and you give the account full permissions on the
BlackBerry Configuration Database and only denydatawriter permissions on the BlackBerry Monitoring Service
database, the setup application does not respond. (DT 506639)
Workaround: Close the setup application, correct the permissions on the account, and run the setup application
again.
After you upgrade the BlackBerry Enterprise Server, the version numbers of the BlackBerry Enterprise Server
components are not updated in the BlackBerry Administration Service until you start the BlackBerry Enterprise
Server components. (DT 491613)
Workaround: Start all of the BlackBerry Enterprise Server components.
After you upgrade a BlackBerry Domain from version 4.1, the BlackBerry Administration Service may display one
or more BlackBerry MDS Connection Service instances that do not exist. (DT 490746)
Release Notes
Upgrade process known issues
76
Comentarios a estos manuales