Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Manual de usuario descargar pdf (Pagina 75)

In certain circumstances, you cannot upgrade the BlackBerry Configuration Database from 4.1 SP7 to 5.0 SP3. The

following errors appear in the database installer log file:

[CBESDBInstaller::executeRetryDDL] SQL Error COM Error 0x80040E2F - IDispatch error #3119 - Source: "Microsoft

OLE DB Provider for SQL Server" - Description "Cannot insert the value NULL into column 'ServiceId', table

'DaveTest.dbo.BASServiceInstances'; column does not allow nulls. UPDATE fails." Native error = 515

[CBESDBInstaller::executeRetryDDL] SQL Error COM Error 0x80040E2F - IDispatch error #3119 - Source: "Microsoft

OLE DB Provider for SQL Server" - Description "The statement has been terminated." Native error = 3621 (DT

1113715)

During the upgrade process, if the MSI fails you might see the following error message when you try to run the

setup application again: "SQL query failed, see logs for more information". (DT 1094204)

Workaround:

1. In the registry, set the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Research In Motion\BlackBerry

Enterprise Server\Setup\Previous Version key to 5.0.0011.

2. Delete the ConfigAfterReboot and ConfigFirstRun keys from the registry.

3. Restart the setup application. At the Components Selection screen, uncheck BlackBerry MDS Integration

Service.

If you upgrade from 5.0 SP1, software configurations that were set to Editable and Visible or Hidden are changed

to Read-only and Visible. (DT 1073979)

Workaround: Reconfigure the software configurations after you complete the upgrade process.

If you are upgrading an environment that includes many users who can log in to the BlackBerry Administration

Service using BlackBerry Enterprise Server authentication, the setup application might appear to have stopped

responding in the Installing the BlackBerry Enterprise Server files and required third-party applications dialog

box. The setup application is applying additional migration steps to these user accounts which can take some time.

(DT 1045857)

If you are upgrading from BlackBerry Enterprise Server 5.0 SP1 or 5.0 SP2 using a different account than the account

you installed with, the upgrade process might not be able to complete. The setup application writes the following

message to the log file: "[CBESDBInstaller::executeRetryDDL] COM Error 0x80040E37 - IDispatch error #3127 -

Source: "Microsoft OLE DB Provider for SQL Server" - Description "Cannot drop the table 'ServerConnectionVTemp',

because it does not exist in the system catalog." Native error = 3701". (DT 1036048)

The upgrade process does not preserve the logging level that you set for the BlackBerry Attachment Service. (DT

1028329)

Workaround: In the BlackBerry Administration Service, reset the logging level after the upgrade process completes.

Release Notes

Upgrade process known issues

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Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Manual de usuario Pagina 75