Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Manual de usuario Pagina 76

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When performing an in-place upgrade from BlackBerry Enterprise Server 4.0 SP7 to BlackBerry Enterprise Server
5.0 SP3, the installation process fails and displays the “%s installation has failed” error message when you click on
"Start services". (DT 1018750)
Workaround: Upgrade BlackBerry Enterprise Server 4.0 SP7 in stages, first to version 5.0 SP1 and then to version
5.0 SP3. If you already upgraded BlackBerry Enterprise Server 4.0 SP7 to version 5.0 SP3, you must uninstall the
BlackBerry Enterprise Server software and reinstall BlackBerry Enterprise Server 5.0 SP3. After reinstalling, you
must reconfigure any custom settings that you created in BlackBerry Enterprise Server 4.0 SP7 for the BlackBerry
Attachment Service.
If you installed the BlackBerry Collaboration Service with BlackBerry Enterprise Server 5.0 SP2, when you upgrade
to BlackBerry Enterprise Server 5.0 SP3 and select Microsoft® Office Communications Server 2007 R2 or Microsoft®
Lync™ Server as the instant messaging server, the port numbers do not display the default values (5061 for TLS or
5060 for TCP, and 65061 for the listening port). (DT 1000050)
Workaround: You must type the port numbers to specify the instant messaging settings.
If you run a “Set no count on” SQL statement before you upgrade the BlackBerry Enterprise Server to 5.0 SP3, the
upgrade fails when the installation is finalizing and an “Error writing to Database” message is displayed. (DT 992357)
If you attempt to upgrade the BlackBerry Enterprise Server from 4.1.x and the default size of the BlackBerry
Monitoring Service database (BMSStore) is set to a value larger than 100 MB, the setup application cannot create
the BlackBerry Monitoring Service database and the upgrade process fails. (DT 990052)
Workaround: You can change the default size of the BlackBerry Monitoring Service database to a value smaller
than 100 MB or you can manually create the BlackBerry Monitoring Service database.
In some circumstances, the IBM® Lotus® Sametime® server name is not automatically prepopulated when
upgrading to BlackBerry Enterprise Server 5.0 SP3. (DT 984685)
Workaround: Manually enter the Lotus Sametime server name.
The BlackBerry Enterprise Server now stores passwords that the BlackBerry MDS Connection Service uses to
connect to external servers in protected format in the BlackBerry Configuration Database. This change means that
when you upgrade to BlackBerry Enterprise Server 5.0 SP3, the proxy credentials for the BlackBerry MDS
Connection Service and BlackBerry Collaboration Service are lost. (DT 890282)
Workaround: Write down the proxy settings before you upgrade the BlackBerry Enterprise Server. After the
upgrade process completes, restore the proxy settings.
When you upgrade the BlackBerry Enterprise Server, if you change the pool name for the BlackBerry Administration
Service, the setup application should prompt you to log in to the computers in the BlackBerry Domain that host
the BlackBerry Administration Service and synchronize the local property files and registry entries with the
BlackBerry Configuration Database. (DT 853637)
Workaround:
Release Notes
Upgrade process known issues
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