
Workaround: Delete the user account manually.
If you send the "Delete all device data and remove device" command to a BlackBerry® Curve™ 9300, the device
does not send an acknowledgment to the BlackBerry Enterprise Server so that the BlackBerry Administration
Service can delete the user account. (DT 1034949)
Workaround: Delete the user account manually.
If you send the "Delete all device data and disable device" IT administration command before you upgrade, and
the BlackBerry Enterprise Server receives an acknowledgment from the device that it has received the IT
administration command after you upgrade the BlackBerry Enterprise Server, the BlackBerry Enterprise Server
writes a NullPointerException error message to its log file. (DT 1027898)
If a device that does not support PGP encryption receives a PGP/MIME encrypted message, the device displays an
out-dated message to the user indicating that PGP is not supported.
If a device that does not support PGP encryption receives a PGP/MIME signed message, the BlackBerry Enterprise
Server extracts the plaintext information from the message and sends it without indicating that the message is
PGP signed. This means that the device does not display the status message to the user indicating that PGP is not
supported. (DT 1026959)
In an environment that includes the PGP Support Package for BlackBerry smartphones, if a user sends a PGP
partitioned signed message that includes Greek characters from Microsoft® Outlook®, the Greek characters are
not displayed correctly on the recipient's device. (DT 1012882)
In an environment that includes the PGP Support Package for BlackBerry smartphones, if a user sends from a device
a PGP partitioned signed message that includes Japanese characters in the subject and body and attaches a
certificate to the email message, when a recipient opens the message on the recipient's device, the Japanese
characters in the body are not displayed correctly. (DT 1012716)
When you configure the BlackBerry Enterprise Server to support certificate enrollment over the wireless network,
the device might not complete the enrollment process successfully because of HTTP client timeouts. The BlackBerry
MDS Connection Service log file includes the following message: "Exception at
org.apache.commons.httpclient.MultiThreadedHttpConnectionManager.doGetConnection(MultiThreadedHttpC
onnectionManager.java:497". (DT 962708)
In an environment that includes the PGP Support Package for BlackBerry smartphones, if the device is running
BlackBerry® 6, when a user sends an email message that is 32 KB or larger and PGP signed, the signature cannot
be verified. (DT 896454)
In an environment that includes the PGP Support Package for BlackBerry smartphones, if the device is running
BlackBerry 6, when a user sends a partitioned email message that is 32 KB or larger and PGP signed, the user is
not prompted to provide the key store access password, and the message appears as plaintext. (DT 896446)
Release Notes
Security known issues
64
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