Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Manual de usuario descargar pdf (Pagina 57)

If you change the name of the BlackBerry Administration Service pool, the BlackBerry Monitoring Service does not

display the new name. (DT 753182)

Workaround: Reinstall the BlackBerry Monitoring Service.

If email addresses include special characters, when you try to create a contact using that email address, the

BlackBerry Monitoring Service displays a system error and logs you out. The BlackBerry Monitoring Service Polling

Engine service also stops. (DT 632907)

The BlackBerry device dashboard displays all timestamps in UTC time, not in the timezone that the device uses.

(DT 629272)

After the BlackBerry Enterprise Server fails over, when you access the BlackBerry Monitoring Service console, you

do not see the login page and cannot log in. The BlackBerry Monitoring Service writes the following error message

to its log file: "com.rim.bes.bas.web.common.CommonExceptionPresenter] [WARN] [BBAS-2007] {unknown}

Caught unknown exception" (DT 626752)

Workaround: Restart the BlackBerry Monitoring Service.

You cannot remove preconfigured threshold rules. If you try to delete them, they are automatically recreated. (DT

619039)

Workaround: Disable the rule instead.

When you try to turn off monitoring for a non-SNMP server, the BlackBerry Monitoring Service can display the

"Request not completed" error message, even though it does turn off monitoring. This issue is intermittent. (DT

614951)

If you press the F5 key or click the Refresh button to refresh the BlackBerry Monitoring Service, the BlackBerry

Monitoring Service writes an error message to its log file and logs you out. This issue applies to all pages except

the home page. (DT 600023)

A .pdf file created from a quick report does not display Japanese user names correctly if the BlackBerry Monitoring

Service console is in English when you create the .pdf file. (DT 596673)

When the list of messages for a monitored BlackBerry Dispatcher exceeds one page, the BlackBerry Monitoring

Service displays the first page as a blank page. (DT 566030)

When you restart the BlackBerry Monitoring Service, a dialog box displays with the message "WMI Performance

Adapter Service encountered a problem and needed to close". This is caused by an internal error. (DT 542948)

The BlackBerry Monitoring Service and the BlackBerry MDS Connection Service both use port number 8443 when

the BlackBerry MDS Connection Service is configured to permit push applications to open trusted and untrusted

connections. (DT 531776)

Release Notes

BlackBerry Monitoring Service known issues

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Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Manual de usuario Pagina 57