
Workaround: Verify that all Lotus Domino servers and address books are added in the BlackBerry Administration
Service. To do so, in the BlackBerry Administration Service, go to BlackBerry Solution topology > Component view
> Email > <Instance_Name>.
If a user has duplicated person documents in the address book, when the BlackBerry Mail Store Service updates
the contact list information in the BlackBerry Configuration Database, the BlackBerry Mail Store Service attempts
to add the same user twice to the BlackBerry Configuration Database and logs the following message in its log file:
"MailStoreDomino::RefreshEntriesFromNAB - Duplicate entry found. Record not inserted into the MSAddresses
table -
[email protected]." The
email
address included
in the
message
is not
necessarily
the email
address of
the duplicated user, but the last email address of the batch that the BlackBerry Mail Store Service processed. (DT
507418)
BlackBerry MDS Connection Service known issues
If a web server returns a 401 error because the the BlackBerry® MDS Connection Service provide an expired cookie,
the BlackBerry MDS Connection Service cannot authenticate with the web site. (DT 122613)
Workaround: Instruct the user to delete all the cookies, browser cache, and browser passwords from the device.
Proxy mapping settings do not support the plus sign (+) as part of the proxy rule expression. (DT 1195239)
Workaround: Try using an asterisk (*) instead.
You cannot exceed the 256 character limitation when connecting BlackBerry Dispatcher instances to the BlackBerry
MDS Connection Service. If this event occurs, the BlackBerry MDS Connection Service experiences issues and writes
the following message to its log file: "General Error connecting to the database." (DT 1175023)
The BlackBerry MDS Connection Service does not use persistent HTTP connections. This might require a user to
authenticate twice if your organization's environment includes a hardware load balancer. (DT 1160323)
You cannot send MDS push messages to groups if the group name begins with a dollar sign "$". (DT 1125058)
Workaround: Send push messages to individual users.
In certain circumstances, the BlackBerry MDS Connection Service experiences a deadlock. (DT 1051874)
If you set the Use Scalable HTTP option to No, users can no longer browse to HTTPS web sites. (DT 1049666)
Workaround: Set Use Scalable HTTP to Yes and restart the BlackBerry MDS Connection Service.
When a BlackBerry device user accesses an untrusted web site using BlackBerry® Device Software 5.0 or
BlackBerry® 6, the device displays the "HTTP Error 400: Bad Request" error message. (DT 1029071)
Workaround: In the BlackBerry Administration Service, set the Use Scalable HTTP option to Yes.
Release Notes
BlackBerry MDS Connection Service known issues
44
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