Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Manual de usuario descargar pdf (Pagina 56)

Workaround: Restart the BlackBerry Monitoring Service.

In the BlackBerry Monitoring Service, when you view the Messages pending field for several BlackBerry Messaging

Agent instances, the field displays the same number of messages pending for all instances. (DT 1012768)

If you use BlackBerry Monitoring Service 5.0 SP3 to monitor a BlackBerry Enterprise Server pair and a failover event

occurs, you do not receive an alert and users are still associated with the primary BlackBerry Enterprise Server

instance. (DT 10006360)

Workaround: In the BlackBerry Monitoring Service console, turn off monitoring for the BlackBerry Enterprise

Server pair. Start monitoring the standby BlackBerry Enterprise Server instance first, and then start monitoring

the primary BlackBerry Enterprise Server instance to make sure that users are assigned to the primary BlackBerry

Enterprise Server instance last.

You cannot complete the diagnostic test using the BlackBerry device dashboard on a device that is running

BlackBerry® 6. (DT 990885)

If you add an email address or PIN address to the BlackBerry Monitoring Service notifications list while the SNMP

service is not available, when you check Notifications > Manage addresses in the BlackBerry Monitoring Service

console, the email address or PIN address displays ( ). (DT 905668)

When you use the BlackBerry Monitoring Service in a Latin-based language and test the configuration settings for

servers that the BlackBerry Monitoring Service uses SNMP to monitor, the BlackBerry Monitoring Service displays

an exception error. (DT 887617)

Workaround:

1. Change the language for the BlackBerry Monitoring Service to English and log in.

2. Log out of the BlackBerry Monitoring Service.

3. Change the language back to the original language and log in.

In the BlackBerry Monitoring Service, when you create a custom BlackBerry Attachment Service report in a Latin-

based language and add report columns, the names of the report columns change to English, the report column

field clears, and the generate report request fails. (DT 887607, DT 887596)

Workaround:

1. Change the language for the BlackBerry Monitoring Service to English and log in.

2. Log out of the BlackBerry Monitoring Service.

3. Change the language back to the original language and log in.

In the BlackBerry Monitoring Service, when you create a custom report in a Latin-based language, all of the report

types in the Select report type drop-down list appear in English except for BlackBerry Attachment Service. Also, if

you click a report type other than Attachment Type and then click the Select report type drop-down list, Attachment

Type appears in English. (DT 887593)

Release Notes

BlackBerry Monitoring Service known issues

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Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Manual de usuario Pagina 56