
In certain circumstances, the BlackBerry Enterprise Server completes an organizer data synchronization process when users
are moved to another BlackBerry Enterprise Server. (DT 349145)
If you assign a BlackBerry device to a user immediately after adding the user to the BlackBerry Enterprise Server, multiple
organizer data synchronizations will occur potentially causing excess CPU load and problems for the user until the
synchronizations are complete. (DT 221467)
Workaround: Make sure that organizer data has been populated before assigning a device to a new user.
If a user account in the address book has more than one email address associated with it, users can add the contact to their
BlackBerry contact lists using each email address associated with the contact, resulting in more than one contact list entry
for the contact. (SDR 279351)
Workaround: Add contacts to the contact list using Microsoft Outlook.
The company name and email address do not appear in the Native_BasicAddrFields.vcf file for the Windows Mobile® Voice
Card versions 2.1 and 3.0. (SDR 87673)
Performance known issues
When you upgrade the BlackBerry® Enterprise Server from 5.0 SP1 to 5.0 SP2, the setup application displays an error message
that indicates that the WMI Performance Reverse Adaptor stopped working. Once the upgrade process completes, no
BlackBerry Enterprise Server counters are available in the performance monitoring window. (DT 628488, DT 624426)
If you install the BlackBerry Enterprise Server on a 64-bit version of Windows Server® and you want to run Windows Performance
Monitor on a computer that does not host the BlackBerry Enterprise Server, you must run the 64-bit version of Windows
Performance Monitor, uninstall the 32-bit counters on the BlackBerry Enterprise Server computer, and install the 64-bit
counters. (DT 450279)
If you install the BlackBerry Enterprise Server on Windows Server 2003 (64-bit), you can see BlackBerry Server counters when
you open the Performance Monitoring console using perfmon /wmi. The BlackBerry Server counters do not function as
expected. (DT 339324)
Workaround: Use other BlackBerry Enterprise Server counters instead.
On Windows Server 2008 (64-bit), BlackBerry Enterprise Server performance counters do not display. (DT 355265)
Release Notes
Performance known issues
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