
When importing 1000 or more user accounts from a file, the BlackBerry Enterprise Server might use more system resources
than expected. (DT 351716)
After a user installs an application on the device using the application loader tool and you assign a new software configuration
with an updated version of the application to the user account, when the user reconnects the device to the application loader
tool, the application loader tool displays the previous version of the application instead of the updated version. (DT 291336)
Workaround: On the user's computer, in the Windows registry, in HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion
\BlackBerry\Loader\Packages, delete the registry key for the application.
When resolving IT policies that are assigned to groups and su/jointfilesconvert/398559/bgroups, the BlackBerry Administration Service displays an
incorrect status. The correct IT policy is sent to the device. (DT 286149)
The BlackBerry Administration Service version 5.0 SP1 takes longer than BlackBerry Administration Service version 5.0 to add
user accounts to a group. (DT 264571)
When attempting to view resolved applications for a user account, in certain circumstances, the BlackBerry Administration
Service displays an error message. (DT 262643)
Workaround: Try to view resolved applications for a second time.
In some circumstances, the Current Carrier field in the BlackBerry Administration Service displays the local carrier instead
of the home carrier network. (DT 242867)
When a user enables the option "encypt all incoming messages" in their person document, enterprise activation fails but the
BlackBerry Configuration Database is not updated accordingly and the BlackBerry Administration Service console does not
show the failure. (DT 232352)
In certain circumstances, the BlackBerry Monitoring Service cannot connect to the BlackBerry Administration Service because
of a certificate error and writes the javax.net.ssl.SSLHandshakeException: "Received fatal alert: certificate_unknown error
message to the log file" error message. (DT 220014)
If you create the BlackBerry Configuration Database using the createdb.exe tool, the BlackBerry Administration Service displays
the following exception when accessing Server and components > BlackBerry Solution Topology > BlackBerry Domain
Component view > BlackBerry Administration Service: "The application has encountered a system error. Please report this
error to the System Administrator. (EXCEPTION-com.rim.bes.bas.servicemanager.ServiceNotFoundException)". (CHD
356069)
Workaround: Contact RIM® Technical Support.
Release Notes
BlackBerry Administration Service known issues
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