Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Manual de usuario descargar pdf (Pagina 34)

After you re-enable a user as a BlackBerry device user, no instructions are available for you to search for the user to associate

the device with. (SDR 249435)

BlackBerry Attachment Service known issues

If you configure a BlackBerry® Enterprise Server to use a remote BlackBerry Attachment Service, stop the local BlackBerry

Attachment Service, and upgrade the BlackBerry Enterprise Server to 5.0 SP2, the remote BlackBerry Attachment Service

cannot process attachments. (DT 658624)

Workaround: in the BlackBerry Administration Service, modify any of the settings for the BlackBerry Attachment Connector

and save your changes. Afterwards, change the settings back their previous values.

You cannot view all columns of a Microsoft® Excel® spreadsheet on a BlackBerry® device that contains Chinese Characters

if you save the file using Microsoft Office 2003. (DT 625814)

Workaround: Save the spreadsheet using Microsoft Excel 2007 or later.

When you install a BlackBerry Enterprise Server without a BlackBerry Attachment Service, install the BlackBerry Attachment

Service on a remote computer, and configure the BlackBerry Attachment Service to connect to the BlackBerry Attachment

Connector on the BlackBerry Enterprise Server, the BlackBerry Attachment Service cannot connect to the BlackBerry

Attachment Connector on the BlackBerry Enterprise Server, and the "An unknown error was encountered" error message

displays on the BlackBerry device when a user is viewing email messages with attachments. (DT 543151)

Workaround: Do not connect a BlackBerry Attachment Service with a remote BlackBerry Attachment Connector.

BlackBerry device users cannot open .pdf files on their devices. (DT 538050)

Users cannot view .doc files created using Kingsoft® Office 2009. Currently, BlackBerry Enterprise Server 4.1.x and 5.0.x only

support Microsoft Office attachments. (DT 527857)

Users cannot view text in columns in a .pdf file when viewing the using the "View as text" option. (DT 473169)

When the BlackBerry Enterprise Server runs on Windows Server® 2008, users cannot open .mp3 files on their devices. (DT

395150)

When browsing a Microsoft® PowerPoint® presentation using BlackBerry Attachment Service 5.0 SP1, the page numbers of

the file do not appear on the BlackBerry device. (DT 390868, DT 361272)

When users view .pptx files on their devices, the background colors might not display properly. (DT 280165)

Release Notes

BlackBerry Attachment Service known issues

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Manual de usuario Pagina 34