Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Manual de usuario Pagina 44

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In the BlackBerry® Enterprise Server for Microsoft® Exchange, in certain circumstances, after you configure users to synchronize
with public folder contacts and then fail over the BlackBerry Enterprise Server to another high availability pair, the BlackBerry
Messaging Agent stops responding. (DT 451637)
Workaround: Disable synchronization with public folders at the server level.
In certain circumstances, when a user uses a device to send email messages that contain HTML and rich content, the email
messages do not display on the recipients' devices. (DT 403549)
If a user has a large number of folders in Microsoft Outlook (for example, 1000 folders) and you activate the user account, the
BlackBerry Messaging Agent sends a packet to the BlackBerry Dispatcher that is too large. The BlackBerry Dispatcher rejects
the packet and the folders are not synchronized correctly with the BlackBerry device. (DT 403353)
Workaround: Change the MaxUncompDataSizeBytes registry key in HKEY_LOCAL_MACHINE\Software\Research In Motion
\BlackBerry Enterprise Server\Dispatcher\ to a large value. Note that in certain circumstances, this workaround might not
address this issue.
The BlackBerry Messaging Agent does not send messages that include .vcf file attachments that are larger than 127KB to a
BlackBerry device. (DT 306156)
Workaround:
1. Click Start > Run.
2. Type regedit.
3. Perform one of the following actions:
If you are running a 32-bit version of Windows®, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Research In
Motion\BlackBerry Enterprise Server\Dispatcher.
If you are running a 64-bit version of Windows, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node
\Research In Motion\BlackBerry Enterprise Server\Dispatcher.
4. Create a DWORD key named MaxUncompDataSizeBytes.
5. Change the value of the key to the maximum size, in bytes, of .vcf file attachments that you want the BlackBerry Messaging
Agent to send to a device. The default value is 130048 bytes (127KB).
6. Restart the BlackBerry Dispatcher service.
You cannot send PIN or email messages from the BlackBerry Administration Service without populating both the Message
subject and Message body fields. (DT 266040)
If you change a user’s name in Microsoft® Active Directory® or if you reload a user, contact list lookups on the BlackBerry
device return the contacts’ default properties only. (SDR 303397)
Release Notes
BlackBerry Messaging Agent known issues
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