Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Manual de usuario descargar pdf (Pagina 32)

If you attempt to create a user account that already exists on the BlackBerry Enterprise Server, the BlackBerry Administration

Service displays the "The BlackBerry Administration Service cannot find the records you were looking for. All users matching

the search criteria have been created. Verify the search criteria you specified and try again" error message. (DT 455396)

Workaround: You must first delete the existing user account before you can create a new user account with the same

information.

When you configure the LDAP server address in Servers and Components > BlackBerry Solution Topology > BlackBerry

Domain > Component view > BlackBerry MDS Connection Service > LDAP tab > Service URL field, the BlackBerry

Administration Service requires you to type the FQDN of the LDAP server and not the LDAP URL (for example, ldap://

<FQDN>:<PORT>). (DT 430650)

Workaround: Type <FQDN>:<PORT> in the Service URL field.

When the value for the MDSConfig.LDAPBaseQuery is empty, the BlackBerry Administration Service displays an error message

if you try to configure the BlackBerry MDS Connection Service settings. (DT 400528)

When using multiple tabs in Windows Internet Explorer 7 to access the BlackBerry Administration Service, the information you

type in one tab might appear in another tab. (DT 387664)

Workaround: Use multiple windows instead of multiple tabs.

You cannot open a Microsoft Word document created using OpenOffice.org version 3.1.1 using the BlackBerry Administration

Service. (DT 356212)

Workaround: Use OpenOffice.org version 2.x to save the file.

The Set Owner Information field in the BlackBerry Administration Service has a character limit of 125 characters. This is

inconsistent with the Set Owner Info field on the BlackBerry device which can save up to 127 characters. (DT 354917)

Workaround: Restrict the number of characters you enter into the Set Owner Information field in the BlackBerry

Administration Service and the Set Owner Info field on the users' BlackBerry device to under 125 characters.

In German, when you restart a BlackBerry Enterprise Server, the BlackBerry Administration Service displays question marks

(?) for the status. (DT 354723)

After you upgrade the BlackBerry Configuration Database, the user search page might take longer then expected to display.

(DT 354697)

If the name of a public folder includes an underscore (_) and the public folder includes subfolders, the BlackBerry Administration

Service displays the public folder twice (once with the underscore and once without the underscore). (DT 354629)

Release Notes

BlackBerry Administration Service known issues

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Manual de usuario Pagina 32