Blackberry 7100T - TIPS Guía para resolver problemas Pagina 5

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Contents
1 Configuring the BlackBerry Handheld Management environment .....................................................9
Communication ports......................................................................................................................................................9
Define handheld connection settings................................................................................................................9
Configure the ports............................................................................................................................................... 10
BlackBerry Desktop Software..................................................................................................................................... 10
Desktop Software configurations.....................................................................................................................10
Configuring the BlackBerry Desktop Software installation files .................................................................... 11
Extract the installation files................................................................................................................................ 11
Copy the installation files to a network directory....................................................................................... 11
Configure the installation options...................................................................................................................11
Run the Desktop Software installation in silent mode ............................................................................. 12
Running the Desktop Manager in record mode.......................................................................................... 13
Distribute Desktop Software to user computers ......................................................................................... 14
View Desktop Software installation log files on user computers .......................................................... 14
2 Deploying handhelds...................................................................................................................................15
Deployment process...................................................................................................................................................... 15
Selecting a deployment method............................................................................................................................... 15
Defining Handheld Software configurations........................................................................................................ 16
Set a software configuration.............................................................................................................................. 16
Enabling email prepopulation................................................................................................................................... 17
Configure email prepopulation for a user..................................................................................................... 17
Deploying handhelds using the administration computer.............................................................................. 18
Assign a software configuration to a user..................................................................................................... 18
Assign a handheld to a user ..............................................................................................................................18
Deploying handhelds wirelessly................................................................................................................................ 19
Sending PIM data using the BlackBerry Router .......................................................................................... 19
Enable a user to perform a wireless activation............................................................................................ 20
Deploying handhelds using the Desktop Manager............................................................................................ 20
3 Administering handhelds............................................................................................................................21
Managing handheld information reporting.......................................................................................................... 21
Configure handheld information management .......................................................................................... 21
View handheld status information from the configuration database.................................................. 21
View handheld status information from the handheld............................................................................. 22
Retrieve handheld status information ............................................................................................................ 22
Export handheld status information................................................................................................................22
Set handheld owner information...................................................................................................................... 22
Controlling Handheld Software applications ....................................................................................................... 23
Define which applications are installed on handhelds............................................................................. 23
Controlling third-party software applications ...................................................................................................... 23
Define IT policies for third-party applications.............................................................................................. 24
Viewing the status of IT policy changes ........................................................................................................ 24
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