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BlackBerry Enterprise Server for IBM Lotus DominoVersion 4.0Handheld Management Guide

10Handheld Management GuideConfigure the ports1. In the BlackBerry Manager, in the left pane, click Ports.2. In the Connection list, click a port.3. C

111: Configuring the BlackBerry Desktop Software installation filesConfiguring the BlackBerry Desktop Software installation filesYou can create and se

12Handheld Management Guide2. At the bottom of the setup.ini file, add an [INSTALL_OPTIONS] tag. See the install.txt file on the BlackBerry Desktop So

131: Configuring the BlackBerry Desktop Software installation filesRunning the Desktop Manager in record modeIf you use the Desktop Manager in your De

14Handheld Management GuideDistribute Desktop Software to user computers! Use your preferred distribution method to push the configured Desktop Softwa

2Deploying handheldsDeployment processTo deploy handhelds successfully, you must complete the following actions:Selecting a deployment methodYou can d

16Handheld Management GuideDefining Handheld Software configurationsYou define software configurations to load Handheld Software applications using th

172: Enabling email prepopulation10. Perform one of the following actions:11. Click Policies to define application control policies for any third-part

18Handheld Management Guide4. In the Email Pre-population section, perform one of the following actions:5. Click OK.Deploying handhelds using the admi

192: Deploying handhelds wirelesslyDeploying handhelds wirelesslyYou can deploy handhelds using the BlackBerry Manager by sending wireless activation

BlackBerry Enterprise Server Version 4.0 for IBM Lotus Domino Handheld Management GuideLast modified: 10 November 2004Part number: SWD_BES(EN)-007.001

20Handheld Management GuideEnable a user to perform a wireless activation1. In the BlackBerry Manager, in the left pane, click a server.2. On the User

3Administering handheldsManaging handheld information reportingYou can enable or disable automatic handheld management for a user. If the setting is e

22Handheld Management Guide3. Click View Handheld Properties.View handheld status information from the handheld1. Connect the handheld to the administ

233: Controlling Handheld Software applicationsControlling Handheld Software applicationsYou control Research In Motion (RIM) Handheld Software and th

24Handheld Management GuideThird-party applications that are not assigned a specific application control policy are assigned the default application c

253: Controlling third-party software applicationsSending IT policies to handheldsIf you assign a new policy to a user, that policy is sent automatica

26Handheld Management Guide4. Expand the Application Software application tree.5. From the Policy drop-down list, select an application control policy

273: Managing software configurations7. From the Delivery drop-down list, select Wireless.8. Click OK.Managing software configurationsYou manage softw

28Handheld Management Guide5. Click OK.Check the status of Handheld Software and third-party applications on a handheldYou can compare the Handheld So

293: Managing activation passwordsManage handheld security! Perform one of the following actions:Managing activation passwordsIf you generate and emai

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30Handheld Management GuideReset an activation password1. In the BlackBerry Manager, in the left pane, click a server.2. On the User List tab, click a

313: Issuing existing handhelds to new usersActivate a new handheld! Perform one of the following actions:Issuing existing handhelds to new usersYou c

32Handheld Management Guide

4Upgrading handheldsSelecting an upgrade methodThere are three different upgrade options that you can use to upgrade Handheld Software. If you upgrade

34Handheld Management GuideConfiguring Handheld Software on an administration computerTo upgrade Handheld Software, install the software upgrade from

354: Configuring Handheld Software on an administration computerConfigure required software1. Open the .alx file that is associated with the installed

36Handheld Management GuideVerify that the Application Loader is shared1. Connect a handheld to the administration computer.2. At the command prompt,

374: Upgrading Handheld Software7. Click OK.8. In the left pane, click Ports.9. In the Connection list, click the handheld to load the Handheld Softwa

38Handheld Management Guide4. Perform one of the following actions:5. Click the Desktop-Only Items policy group, and then double-click the Force Load

Appendix A: Exported handheld propertiesHandheld hardware componentsHandheld software components• Handheld hardware components• Handheld software comp

40Handheld Management GuideComponent capabilitiesStatusThese components values are updated every 6 hours.Capability type Component DescriptionGeneral

41Service booksService booksSoftware applicationsModulesComponent DescriptionContent ID the data content managed by the selected service book entrySer

42Handheld Management Guide

Appendix B: Software application controlApplication control policy propertiesSample application control policiesConsider the following scenarios when

44Handheld Management GuideSample software configurationsConsider the following scenarios when defining your own handheld software configurations:Do n

Appendix C: Wireless backup and restoreData that is not backed up wirelesslyWhen handhelds are deployed wirelessly and Wireless Automatic Backup is en

46Handheld Management GuideBackup handheld data using the Application LoaderTo backup handheld data to user computers, the Handheld Manager or Desktop

©2004 Research In Motion LimitedPublished in Canada.

Contents1 Configuring the BlackBerry Handheld Management environment ...9Communication ports...

Sending IT policies to handhelds ...

Appendix C: Wireless backup and restore...45Data that is n

1Configuring the BlackBerry Handheld Management environmentCommunication portsTo deploy and maintain BlackBerry Wireless Handhelds™ that have a serial