Blackberry 7100T - TIPS Guía para resolver problemas descargar pdf (Pagina 29)

3: Managing activation passwords

Manage handheld security

! Perform one of the following actions:

Managing activation passwords

If you generate and email an activation password to a user, and then set the activation password, you

overwrite the existing activation password even if the activation period has not expired. Overwriting the

activation password is useful for troubleshooting an individual handheld activation if the user cannot

read the email that contains the original activation password. You must inform the user of the new

password by phone or by manually sending an email message.

You can delete the activation password before the activation period has elapsed. The user cannot

activate the handheld using that password.

Action Procedure

Set a password and lock the

handheld.

1. In the BlackBerry Manager, in the left pane, click a server.

2. On the User List tab, click a user.

3. In the lower pane, expand IT Admin tasks, and then click Set Password and Lock

Handheld.

4. In the New Password and New Password Again fields, type a password that is 4 to 14

characters long.

Warning: Do not use special characters when you create the password. The BlackBerry

handheld does not accept special characters.

5. Select the Set Owner Information also check box.

6. In the Owner Name and Owner Information fields, type the information.

7. Click OK.

Disable a handheld and

delete stored information.

1. In the BlackBerry Manager, in the left pane, click a server.

2. On the User List tab, click a user.

3. In the lower pane, expand IT Admin tasks, and then click Erase Data and Disable

Handheld.

4. Click Yes.

Delete handheld application

data.

1. Connect the handheld to the administration computer on which the BlackBerry Manager is

installed.

2. In the BlackBerry Manager, in the left pane, click Ports.

3. In the Connection list, click a connection.

4. Click Wipe Handheld File System.

5. Click Yes.

Note: A prompt alerts you to type the handheld password to complete this task.

Disable a handheld, and

delete all applications and

stored data.

1. Connect the handheld to the administration computer on which the BlackBerry Manager is

installed.

2. In the BlackBerry Manager, in the left pane, click Ports.

3. In the Connection list, click a connection.

4. Click Nuke Handheld.

5. Click Yes.

Note: To restore functionality to the handheld, in the left pane, in the Ports section, click Load

Handheld.

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