Workaround: Click OK to continue the upgrade process, or do not remove the option to back up the BlackBerry Configuration
Database.
When you install a standalone BlackBerry Router, the final screen of the setup application is blank. (263430)
The setup application does not store the port number that you type for the mirror BlackBerry Configuration Database. (216738)
When you upgrade a BlackBerry Enterprise Server in an environment that includes BlackBerry Enterprise Server version 4.1
instances, you must stop the BlackBerry Manager on the BlackBerry Enterprise Server version 4.1 instances before you upgrade
the BlackBerry Enterprise Server to version 5.0 or later. (140002)
You cannot upgrade to BlackBerry Enterprise Server version 5.0 or later if the BlackBerry Configuration Database includes a
reference to instance of BlackBerry Enterprise Server version 4.1 SP2 or earlier. (105533)
If you configure your organization's environment for high availability, the setup application permits you to install different instant
messaging environments for the primary and standby BlackBerry Enterprise Server instances. This configuration is not supported
by the BlackBerry Enterprise Server. (SDR 280876)
If you use the setup application to remove a BlackBerry Monitoring Service that you installed on a computer that is separate from
the computer that hosts the BlackBerry Enterprise Server, the removal process does not complete successfully. (SDR 277912)
Workaround: Remove the BlackBerry Monitoring Service using Add or Remove Programs.
When upgrading from BlackBerry Enterprise Server version 4.1 SP6 to BlackBerry Enterprise Server version 5.0 or later, in certain
circumstances, conflicts can occur between the user entries in the ITPolicyKeyMapping and UserConfig database tables. These
conflicts prevent the upgrade from completing successfully. (SDR 265332)
If you install a BlackBerry Enterprise Server on the same computer as the BlackBerry Collaboration Service, and then you install
another instance of the BlackBerry Collaboration Service on the same computer without starting the first BlackBerry Collaboration
Service instance, the second BlackBerry Collaboration Service instance overwrites the information of the first BlackBerry
Collaboration Service instance in the BlackBerry Configuration Database. (SDR 249701)
Workaround: Start the BlackBerry Collaboration Service instance before you install subsequent BlackBerry Collaboration Service
instances on the same computer.
If you update the version of Java® on a computer and then install BlackBerry Enterprise Server components on the computer,
Japanese web sites might not display correctly on BlackBerry devices. (120302)
Workaround:
1. Uninstall Java.
2. In the installation files, navigate to the tools directory.
Release Notes
Setup application known issues
37
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