Blackberry CLIENT FOR NOVELL GROUPWISE MESSENGER - KNOWN ISSUES LIST Manual de usuario descargar pdf (Pagina 36)

BlackBerry Web Desktop Manager known issues

If a user tries to back up the BlackBerry® device, in certain circumstances, the BlackBerry® Device Manager might stop responding.

(SDR 340985)

Workaround: Close the browser and try again.

Logging known issues

The BlackBerry® Messaging Agent writes the following invalid error message to the log file: " [50000] (05/23 08:20:35.303):

{0xA44} Invalid log entry - Level:6, EventId:0(0x00000000), Format:Testing mail server %s health, User:<null>, ArgCount:1,

Args:arg[1](char*)=<null>". (403604)

The location of each user’s Tasks should be listed as each user’s mail file in the BlackBerry® Messaging Agent log file, but instead

the location is blank in the BlackBerry Messaging Agent log file. (401077, SDR 301360)

You cannot configure DSML logging in the BlackBerry Administration Service or BlackBerry Configuration Panel. (393721,

395340)

In certain circumstances, when a user opens an email with an attachment using a BlackBerry device, the Windows Event Log™

logs a number of "RpcMoreStatus" entries at the warning level. (263911).

You cannot configure the logging for the BlackBerry Mail Store Service. (235409)

The log files for the BlackBerry Mail Store Service are automatically deleted after 14 days. (231153)

Workaround: In the Windows® registry, change the DebugLogMaxDailyFileAge value for the BlackBerry Mail Store Service.

On a computer that hosts a BlackBerry Administration Service, the BlackBerry MDS Application Console might lock the log file

for the BlackBerry MDS Application Console and the log file cannot be archived or removed. (187802)

When you upgrade the BlackBerry MDS Connection Service or BlackBerry Collaboration Service from version 5.0 to 5.0 SP1, the

Windows Event Log™ displays error messages for these services. (101283)

Workaround: You can ignore these error messages.

The logging system might stop responding while reading the HKEY_PERFORMANCE_DATA value. The logging subsystem might

stop responding if the BlackBerry® Enterprise Server is not able to read the registry. (SDR 286202)

The default value for the maximum age of daily log files for the BlackBerry Mail Store Service is 14, which means that the BlackBerry

Enterprise Server will automatically delete log files for the BlackBerry Mail Store Service after 14 days. The default value for all

other BlackBerry Enterprise Server components is 0, which means that the BlackBerry Enterprise Server will never delete the log

files for the components. (231153)

Release Notes

BlackBerry Web Desktop Manager known issues

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Blackberry CLIENT FOR NOVELL GROUPWISE MESSENGER - KNOWN ISSUES LIST Manual de usuario Pagina 36