BlackBerry Controller known issues
You cannot create memory dumps of the BlackBerry® Enterprise Server on a computer running Windows Server® 2008 using
userdump.exe. (403640)
Workaround: Consider one of the following options:
• Reduce the certificate size.
• Remove the certificate.
• Issue a smaller certificate.
If the BlackBerry Controller creates multiple consecutive dumps on hung threads, the latest dump file overwrites the previous
dump file if the latest file is created in the same minute as the previous dump file; the dump files are named based on the minute
that they are created. (SDR 214488)
BlackBerry Dispatcher known issues
In certain circumstances, the BlackBerry® Dispatcher removes user accounts and then re-adds them at a later time. (403695)
The APB engine loops if it is unable to write to a hard drive. As a result, a high amount of hard drive and CPU resources are used.
(SDR 207982)
If your organization's environment supports more than one BlackBerry® Enterprise Server, and you move a user from one
BlackBerry Enterprise Server to another, the BlackBerry® MDS Runtime on users’ BlackBerry devices might not activate. (SDR
252092)
Workaround: Activate the BlackBerry MDS Runtime on BlackBerry devices manually.
BlackBerry Enterprise Server Alert Tool known issues
In certain circumstances, on Windows Server® 2008 operating systems, BlackBerry® Enterprise Server version 5.0 alert console
messages are not supported. (SDR 281079)
Release Notes
BlackBerry Controller known issues
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