
Advantages Disadvantages
• You can upgrade multiple BlackBerry devices at the
same time.
• You can upgrade BlackBerry devices for users who do
not have the BlackBerry® Desktop Manager installed
on their computers.
• You can share a single software location among
multiple central computers.
Configure a network drive
1. Share <drive>:\Program Files\Common Files\Research In Motion with read-only permissions.
2. Verify that the computers of BlackBerry® device users in your organization can access the network drive.
3. To decrease bandwidth over your organization's LAN, verify that the network drive is in close proximity to users.
Save the BlackBerry Device Software installation files to the network drive
Before you begin: Obtain the BlackBerry® Device Software installation media from your service provider.
1. On the network drive, in the installation directory, create a folder that is named Device.
2. Save the required BlackBerry Device Software files to the folder.
Create a software configuration for the BlackBerry Device Software
Perform this task to help control the software upgrade process for each BlackBerry® device at a central computer.
1. In the BlackBerry Manager, in the left pane, click BlackBerry Domain.
2. On the Software Configurations tab, click Add New Configuration.
3. In the Configuration Name field, type a name for the software configuration.
4. In the Device Software Location field, click the Change button.
5. Navigate to the network location where you installed the BlackBerry® Device Software.
6. In the Application Name list, select the check box for the BlackBerry device series that you want to upgrade the
BlackBerry Device Software for.
7. Expand the application tree.
8. Select the check boxes for additional components or applications that you want to install.
9. Click OK.
Upgrade Guide
Upgrading the BlackBerry Device Software at a central computer
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