Configuring the local system account...................................................................................................................................... 26
Configure the local system account for Microsoft Windows authentication................................................................. 26
Configuring the local system account for database authentication............................................................................... 27
Create Microsoft Windows groups for administrators in an IBM DB2 UDB environment............................................... 28
Configure authentication to the BlackBerry Configuration Database and BlackBerry MDS Integration Service
database in an IBM DB2 UDB environment............................................................................................................................ 28
5 Performing the upgrade from the BlackBerry Professional Software to the BlackBerry Enterprise Server on
the existing host computer............................................................................................................................................... 29
Prerequisites: Upgrading from the BlackBerry Professional Software to the BlackBerry Enterprise Server on the
existing host computer............................................................................................................................................................... 29
Stop the BlackBerry Professional Software services.............................................................................................................. 29
Stop the IBM Lotus Domino server........................................................................................................................................... 30
Upgrade from the BlackBerry Professional Software to the BlackBerry Enterprise Server on the existing host
computer....................................................................................................................................................................................... 30
Improve the startup performance of the BlackBerry Enterprise Server after the upgrade.............................................. 31
6 Performing the upgrade from the BlackBerry Professional Software to the BlackBerry Enterprise Server on
a new host computer.......................................................................................................................................................... 33
Prerequisites: Upgrading from the BlackBerry Professional Software to the BlackBerry Enterprise Server on a new
host computer.............................................................................................................................................................................. 33
Moving the BlackBerry Configuration Database to the new host computer..................................................................... 33
Stop the BlackBerry Professional Software services.............................................................................................................. 34
Stop the IBM Lotus Domino server........................................................................................................................................... 34
Upgrade from the BlackBerry Professional Software to the BlackBerry Enterprise Server on a new host computer
........................................................................................................................................................................................................ 34
Improve the startup performance of the BlackBerry Enterprise Server after the upgrade.............................................. 35
7 Troubleshooting the BlackBerry Enterprise Server upgrade process...................................................................... 37
A third-party tool did not install successfully and the BlackBerry Enterprise Server setup application closed.......... 37
Previous version detected but no database available............................................................................................................ 37
The BlackBerry Collaboration Service does not connect to Microsoft Office Live Communications Server 2005...... 38
You cannot resolve errors that occur when you move users................................................................................................. 38
You encounter errors when you try to upgrade the BlackBerry Configuration Database............................................... 38
The setup application prompts you for access to the installation media for Microsoft .NET Framework version 1.1
........................................................................................................................................................................................................ 39
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