
Chapter 5: Known Issues 27
Chapter 5: Known Issues
The following issues are known to exist in this release:
■
Synchronization and replication of the following operations are not supported when
part of an open transaction (TxF):
– Changing file names (renaming)
– Moving files from one directory to another
■
For File Server HA scenarios in which the DB/Share Management property is set to
On, the share service on the Replica is not stopped.
■
For HA scenarios on Windows Server 2008 systems, please consider the following:
You may be unable to log back into the system after switchover occurs if you have
not rebooted the computer. To avoid this problem, set the Reboot After Switchover
and Switchback property to On when using the Switch Computer Name redirection
method.
■
To restore the Shadow Storage Volume field to the default setting (Tasks on Replica
option), delete the value (leave the field blank).
■
When launching the CA ARCserve RHA Manager, an error message may be
displayed: "Cannot download the application. Contact the vendor for assistance."
This error is due to a known Microsoft issue. To prevent this problem, open Internet
Options, click the Connections tab and then click LAN Settings to access the
automatic configuration settings. Clear the option, "Automatically detect settings,"
and then click OK.
■
After installing Microsoft SQL 2005 running on Windows Server 2008 x64 systems,
the full-text search service cannot start. This is because the required NTLM Security
Support Provider service does not exist on these systems. To correct this issue,
install Microsoft SQL Server 2005 Service Pack 2.
■
Avoid running multiple HA scenarios that have been imported. When scenarios are
imported, they are assigned different names but still contain the same
configuration properties. Running scenarios that are identical on one machine can
cause data conflict.
■
Avoid manually altering Replica root directories. Doing so can impact data
consistency or integrity.
■
For HA scenarios using the Move IP or Switch Hostname redirection methods, you
may be unable to start the Master server after switchover, if the Master was
unavailable at the time switchover occurred. When the active server is not available
at switchover, CA ARCserve RHA cannot remove the IP address and IP conflicts
result when the server is once again available. In such a situation, you should
perform the Manually Recover a Failed Server procedure in order to remove the IP
address, instead of the Recover Active Server procedure. See the appropriate
Operation Guide for more information.
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