
Installation Considerations
Chapter 4: System Information 25
2. Click Change Settings and then click the Exceptions tab.
A list of programs and ports is displayed.
3. Select Windows Management Instrumentation (WMI) to enable WMI traffic
through the firewall.
4. Click OK to exit firewall settings.
5. Install the Engine as usual.
6. After you install the Engine, configure port 25000 on each Master and Replica
machine using the New Inbound Rule Wizard from the Windows Firewall with
Advanced Security MMC snap-in.
Ensure TCP is selected and add port 25000 to the Specific local ports list. Allow
the connection and apply it to the applicable profile (for example, Private).
Note: Port 25000 is the default. You may change this port. For more
information on completing the wizard, see the Microsoft website.
7. (For Hyper-V scenarios) You should also enable ICMP echo messages on all
Master, Replica and Hyper-V guest machines so CA ARCserve RHA can
successfully ping Hyper-V guest operating systems.
Use the New Inbound Rule wizard to create a custom rule that enables Specific
ICMP Echo Requests for any IP address and allows the connection.
Note: For more information, see the Microsoft website.
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Installing the CA ARCserve RHA Control Service with ACL-based authentication on
domain controllers is not supported.
■
Installing the CA ARCserve RHA Control Service on Windows XP systems in which
the Network Access: Sharing and security model for local accounts model is set to
Guest is not supported.
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When upgrading to this release from previous versions, the option, Use the service
log on accounts of existing installations, is not available. This is because the product
name was changed.
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