Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE Manual de usuario descargar pdf (Pagina 15)

I am experiencing an issue after I install the BlackBerry Professional

Software on the Windows Small Business Server

Possible cause

After you install the BlackBerry® Professional Software on the Windows® Small Business Server, the BlackBerry Controller

might not be able to start the BlackBerry Messaging Agent.

As a result, you might experience any of the following issues:

• You cannot activate user accounts.

• A "Pending delete" message appears when you try to add a user account.

• The BlackBerry Professional Software appears to be unavailable for processes that directly use the BlackBerry Messaging

Agent.

• The BlackBerry Messaging Agent does not create log files.

Possible solution

For more information about possible causes and solutions for these issues, visit www.blackberry.com/support to read article

KB04646.

Microsoft Outlook Web Access no longer works after I install the

BlackBerry Professional Software

Possible cause

In a Microsoft® Exchange 2007 environment, Microsoft® Outlook® Web Access requires Microsoft .NET Framework version

2.0. The setup application for the BlackBerry® Professional Software automatically installs Microsoft® .NET Framework

version 1.1, which can overwrite an existing installation of Microsoft .NET Framework version 2.0.

As a result, users might receive a "Service Unavailable" message when they try to use Microsoft Outlook Web Access 2007.

Possible solution

Restore Microsoft .NET Framework version 2.0. For more information, visit www.blackberry.com/support to read article

KB15040.

Migration Guide

I am experiencing an issue after I install the BlackBerry Professional Software on the Windows Small Business

Server

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE Manual de usuario Pagina 15