Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - MIGRATION GUIDE Guia de preparacion descargar pdf (Pagina 56)

56 Google Apps Connector for BlackBerry Enterprise Server Installation and Administration Guide

Verify Installation

After you have completed installation, launch Outlook to perform the initial GAL import.

If the configured Google Apps Connector account is not enabled you will see the following

Outlook balloon message:

Error Synchronizing. Your email account is not enabled to sync emails to Outlook.

If this happens, contact your domain admin to enable Google Apps Sync for Microsoft Outlook

for your domain and restart Microsoft Outlook.

To verify installation using Microsoft Outlook

1. From the Start taskbar, run Control Panel->Administrative Tasks-> Services to open the

Services control panel.

2. If the BlackBerry Controller services is started, right click on the Blackberry Controller

service and select Stop.

3. Close the BlackBerry Manager.

4. From the Start taskbar, run Control Panel->Mail.

WARNING: Do not try to open or edit the profiles via the Mail control panel applet. This may

modify or corrupt the profile, and you may need to wipe each device and set up all users

again.

5. Click Show Profiles.

6. Select the option “Prompt for a profile to be used” and Click OK.

7. From the start menu, run Microsoft Office -> Microsoft Office Outlook 2007.

8. Select the BlackBerryServer profile and click OK.

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - MIGRATION GUIDE Guia de preparacion Pagina 56