Changing the default behavior of BlackBerry devices and the BlackBerry
Desktop Software in your organization
You can use either of the following methods to change the default behavior of BlackBerry® devices and the BlackBerry®
Desktop Software in your organization:
• set the values of IT policy rules in the default IT policy
• create a new IT policy, set its IT policy rule values, and assign one or more user accounts or user groups to the new IT
policy
You can change the assigned value of a standard IT policy rule in an IT policy. You cannot add, delete, or change the permitted
values for a standard IT policy rule. You also cannot delete the standard IT policy rules. You can add a new IT policy rule to
an IT policy, delete a new IT policy rule from an IT policy, or change the assigned value of a new IT policy rule in an IT policy.
Some IT policy rules have a corresponding user-accessible field on BlackBerry devices. When you set an IT policy rule to a
True or False value, you prevent a user from selecting another value for a corresponding field on the BlackBerry device. When
you set an IT policy rule by typing a string that simultaneously turns on the IT policy rule and provides the parameters for
its use, the user cannot change the value of a corresponding field on the BlackBerry device. When you select a predefined,
permitted value to assign to an IT policy rule, you restrict the values that the user can set for a corresponding field on the
BlackBerry device. When an IT policy rule allows a numeric range, you can select any numerical value within the permitted
range.
A lock icon next to a field on the BlackBerry device indicates that the IT policy controls the setting and the user cannot
change it.
Reverting to the default behavior of BlackBerry devices and BlackBerry
Desktop Software
To revert to the default behavior that an IT policy rule customizes or controls, you can set that IT policy rule to Default, if
that setting is available, or delete the value that you previously set.
If you assign users to a new IT policy, you can delete that IT policy to revert those users to the default behavior for all
functionality on the BlackBerry® device and the BlackBerry® Desktop Software. The BlackBerry® Professional Software
automatically reassigns the users to the Default IT policy and resends the default IT policy to the BlackBerry device, enforcing
the settings in the Default IT policy.
Create an IT policy
1. In the BlackBerry® Manager, click the Home tab.
Administration Guide
Changing the default behavior of BlackBerry devices and the BlackBerry Desktop Software in your
organization
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