
If you change the SRP Host Port (Outbound) value in the BlackBerry Configuration Panel and restart the BlackBerry Router,
the BlackBerry Router starts using the port you configured rather than the default port (3101). (DT 541717)
Workaround:
1. Open the BlackBerry Configuration Panel.
2. Verify the SRP address and SRP host port information.
3. Change the BlackBerry Service Connection Port to another port number (for example, 3105) and click Apply.
4. Change the BlackBerry Service Connection Port back to 3101 and click Apply.
5. Restart the BlackBerry Router.
If a Wi-Fi® enabled BlackBerry device is activated on the BlackBerry® Enterprise Server and the device is associated with a
wireless access point, the BlackBerry Router writes a warning message to the BlackBerry Router log file. (SDR 293136)
BlackBerry Web Desktop Manager known issues
When a user uses BlackBerry® Web Desktop Manager to switch to another device, when BlackBerry Web Desktop Manager
requests that the user connects their old device to back up their data but the user does not connect the old device, the user
can still continue with the switch device process. As a result, BlackBerry Web Desktop Manager tries to back up the data that
is on the new device and activates the new device even though it has not restored the data from the old device. (DT 605246)
If a user tries to back up the BlackBerry device, in certain circumstances, the BlackBerry® Device Manager might stop
responding. (DT 566840, SDR 340985)
Workaround: Close the browser and try again.
If the Allow user wireline activation field is set to No on the BlackBerry Web Desktop Manager Information tab in the
BlackBerry Administration Service, you cannot activate a BlackBerry device using the BlackBerry Administration Service. (DT
461923)
Logging known issues
When the BlackBerry® Enterprise Server sends an IT administration command, the audit record information does not include
the email address of the device user, if the user is not active on the BlackBerry Enterprise Server. (DT 625187)
When the BlackBerry Enterprise Server processes SMS text messages that are in Unicode, the BlackBerry Enterprise Server
does not include the closing quote in its log file and fields are missing. (DT 587721)
Release Notes
BlackBerry Web Desktop Manager known issues
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