Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE Manual de usuario

Upgrade GuideBlackBerry Professional Software for Microsoft ExchangeVersion: 4.1 | Service Pack: 4

Item RequirementMicrosoft Exchange Organization ofthe messaging server system toolsthe same Microsoft Exchange Organization as the messaging serverver

Item Requirement• IBM® Lotus® Sametime® Version 3.0 Community Server• IBM Lotus Sametime Version 3.1 Community Server• IBM Lotus Sametime Version 6.5.

Item Requirement• Microsoft® Windows® XP Professional SP2media player To support audio attachments, Windows Media® Player Version 9 or laterweb browse

Item RequirementInternet Service Manager To support Microsoft Exchange 2007, the Internet Service Manager componentof Microsoft® Internet Information

Item Requirement• Microsoft Exchange 2003 System Manager• Microsoft Exchange Server MAPI client and CDO 1.2.1• for Microsoft Exchange 2007, either Mic

Item Requirement• support for the BlackBerry Router to initiate an outgoing, two-way TCP/IPconnection to an external server on port 3101• support for

Item DescriptionMicrosoft® Office Communicator The BlackBerry Collaboration Service supports Microsoft Office Communicatorwhen MTLS and HTTPS certific

Item Description• Microsoft Remote Desktop Connection for use with Microsoft WindowsServer 2003Unsupported environmentsItem DescriptionDMZ The BlackBe

Upgrade GuidePreparing to upgrade from the BlackBerry Professional Software to the BlackBerry Enterprise Server16

Preparing to upgrade from the BlackBerry ProfessionalSoftware to the BlackBerry Enterprise Server3Obtain the BlackBerry Enterprise Server software fil

SWD-356206-0423030341-001

Verify the existing CAL keyThe software vendor provided the CAL key when you purchased the BlackBerry® Professional Software. The setup programusually

2. Perform one of the following tasks:Task StepsBack up from the Microsoft SQLServer Enterprise Manager.a. Open the Microsoft SQL Server Enterprise Ma

Task StepsquitBack up using the BlackBerryConfiguration Database Backup Toola. At the command prompt, change to the Tools folder on the BlackBerryProf

Parameter Description[-p] <percentage> This parameter specifies the interval, in percentages, that you want theBlackBerry Configuration Database

Upgrade GuideConfiguring a Microsoft Exchange 5.5, Microsoft Exchange 2000, or Microsoft Exchange 2003 messagingenvironment22

Configuring a Microsoft Exchange 5.5, MicrosoftExchange 2000, or Microsoft Exchange 2003 messagingenvironment4Identify and resolve any Microsoft Excha

Upgrade GuideSetting up the database connection24

Setting up the database connection5The BlackBerry® Enterprise Server can connect to the BlackBerry Configuration Database on the Microsoft® SQL Server

Configuring authentication to the BlackBerry MDS Integration Service databaseIf you install the BlackBerry® MDS Integration Service on a Microsoft® SQ

Performing the upgrade from the BlackBerry ProfessionalSoftware to the BlackBerry Enterprise Server6Prerequisites: Upgrading from the BlackBerry Profe

Contents1 Upgrading from the BlackBerry Professional Software to the BlackBerry Enterprise Server ... 5Feature comparison for

3. Complete the instructions on the screen. When you are prompted to type the unlock key, type the BlackBerry EnterpriseServer Trade-Up Key.4. When pr

Troubleshooting the BlackBerry Enterprise Serverupgrade process7A third-party tool did not install successfully and the BlackBerry Enterprise Serverse

1. Download the trial edition of Microsoft® Office Communicator 2005 from www.microsoft.com/downloads.2. Install Microsoft Office Communicator 2005 on

The setup application prompts you for access to the installation media forMicrosoft .NET Framework Version 1.1When the BlackBerry® Enterprise Server s

Task Stepsd. On the General tab, in the Restore section, click From device.e. In the Choose Restore Devices section, click Add.f. In the File name fie

Task Stepsc. Type the same parameters that you used when you backed up thedatabase.d. Press ENTER.Upgrade GuideTroubleshooting the BlackBerry Enterpri

Upgrade GuideUpgrading the BlackBerry Device Software34

Upgrading the BlackBerry Device Software8If you want to make the new features of the BlackBerry® Enterprise Server available to users in your organiza

3. To decrease bandwidth over your organization's LAN, verify that the network drive is in close proximity to users.Save the BlackBerry Device So

Note: When you push the BlackBerry Device Manager installation file, the installation process automatically removes theBlackBerry Desktop Manager fro

6 Performing the upgrade from the BlackBerry Professional Software to the BlackBerry Enterprise Server...

• If prompted, select the Provision the device during the loading process option, and select the messaging serveron which your user account is located

Advantages Disadvantages• You can share a single software location amongmultiple central computers.Configure a network drive1. Share <drive>:\P

4. Click Assign Software Configuration.5. Click a software configuration.6. Click OK.Upgrade the BlackBerry Device Software at a central computerBefor

Pushing the BlackBerry Device Software and the BlackBerry Desktop Software tousers' computersYou can use third-party applications to create a sin

6. To add the installation settings, use install.txt, which is included with the BlackBerry Desktop Software installationfiles.7. Save setup.ini.Synch

When you upgrade the BlackBerry Device Software, the version of the BlackBerry Device Software on the BlackBerrydevice does not update immediately in

Upgrade GuideTroubleshooting the BlackBerry Device Software upgrade process44

Troubleshooting the BlackBerry Device Software upgradeprocess9When users click the link to the application loader tool in the upgrade instructions,the

Upgrade GuideGlossary46

Glossary10AJAXAsynchronous JavaScript® and XMLBlackBerry DomainA BlackBerry Domain consists of the BlackBerry Configuration Database with its users an

Pushing the BlackBerry Device Software and the BlackBerry Desktop Software to users' computers... 41Configure a network driv

BlackBerry Mobile Data ServiceAfter you upgrade to BlackBerry® Enterprise Server Version 4.1 or later, the BlackBerry® Mobile Data Service namechanges

Legal notice11©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and relatedtrademarks, names, a

DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBYLIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRS

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicablethereto. NOTHING IN THIS DOCUME

Upgrade GuideUpgrading from the BlackBerry Professional Software to the BlackBerry Enterprise Server4

Upgrading from the BlackBerry Professional Software tothe BlackBerry Enterprise Server1Your organization can upgrade from the BlackBerry® Professional

Feature BlackBerry Professional Software BlackBerry Enterprise Servergroups user administration only group administration or useradministrationroles u

System requirements2For information about calculating hardware requirements, visit www.blackberry.com/go/serverdocs to see the BlackBerryEnterprise S