Blackberry INTERNET SERVICE - FEATURE AND TECHNICAL OVERVIEW V3.2 Manual de usuario descargar pdf (Pagina 41)

OpenScape Office Networking

Use Case – Regional / National

 OpenScape Office in each location (city, region)

 Interconnected via ITSP or Internet, using multiple access

to PSTN (digital or SIP Trunk)

 myPortal clients (Desktop, Outlook, Mobile, OpenStage)

 myAttendant (Receptionist) / myAgent (Contact Center)

 OpenStage Phones / OpenScape Personal Edition

 Integrated Mobile Phones for UC Mobility

 OpenStage Telefone/OpenScape Personal Edition

 Integrierte Mobiltelefone für UC Mobility

Solution

 Integrated Presence and Chat

 Network-wide Conferencing

 Single company-wide directory

 Central Attendant Service

 Integrated Contact Center

Features / Capabilities

 Always know the availability of your team members

 Ease of use with UC client integration on preferred device

 Reduced travel costs by using integrated conferencing

 Stay within reach of your colleagues independent of device

Benefits

OpenScape Office

Regional / National Scenario

Examples of a Regional/National deployment include:

Travel Agency with offices in different cities across

local country / region

Car dealer who is expanding his business with a new

branch in the same city

Truck company who opens up a new branch in a

different city

Regional/National

Munich

Berlin

Hamburg

+49 89 …

+49 30 …

HiPath 3000 V9

& HX

ISDN/

Internet

PSTN

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Blackberry INTERNET SERVICE - FEATURE AND TECHNICAL OVERVIEW V3.2 Manual de usuario Pagina 41