Blackberry 7100V - GETTING STARTED GUIDE 5-CLICK BIS Manual de usuario descargar pdf (Pagina 20)

http://www.ideas.singtel.com

Page 20 of 20

Copyrights reserved © SingTel Mobile, 2004

BlackBerry

Internet Service

Troubleshooting

Why can’t I send or receive email?

Please ensure that

9 your BlackBerry Radio Signal is on in your Home screen

9 you are in an area of sufficient wireless coverage. You should see a GPRS sign on the top right hand

corner of the handheld Home screen

Else, try to reactivate your account

9 Login to BlackBerry Internet Service

9 On the left navigation column, click Service Books

9 Click Send Service Book

Why am I not able to add an Internet email account to the BlackBerry Internet Service?

Please verify that your Internet email account supports POP3. Contact your Internet service provider for more

information

When I attempt to add an Internet email account, I encountered a message “We were unable to

configure this mailbox. Please tell us how you access this email account”. Why is that so and how

should I go about it?

The email address you had entered may not support POP3 or it is not recognized by BlackBerry Internet

Service. Please contact your Internet service provider for more information. For more information, on the menu

bar, click Help

Where can I find more information?

9 For information on setting account and email options, refer to the online Help in the BlackBerry Internet

Service (on the menu bar, click Help)

9 For information on using the BlackBerry Wireless Handheld, refer to the Getting Started Guide included in

your package.

9 For other information, please visit SingTel home page

1 2 ... 15 16 17 18 19 20

Sin comentarios

Blackberry 7100V - GETTING STARTED GUIDE 5-CLICK BIS Manual de usuario Pagina 20