Blackberry 8800 - TIPS AND TRICKS GUIDE Guía de usuario Pagina 57

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TeleNav Track v3.2 User’s Guide for BlackBerry 8800
Page 57 of 58
Section 11: Frequently-Asked Questions
Below are the answers to some FAQs about TeleNav GPS Pro. For further information,
please contact Customer Support.
How do I control the backlighting?
For navigation, the backlight can be controlled from within TeleNav Track’s Options >>
Device menu.
Why can’t I hear audio prompts during navigation?
If the speaker volume is set to at least mid-range and you are still not receiving audio
prompts, verify that your device is not set to vibrate or silent.
Why do I need the carrier’s data service?
The data plan allows you to access nationwide routes, maps, and BizFinder content from the
TeleNav Track servers using the data communication features of your device. These services
are different from your cellular airtime. To order a data plan from your carrier, please
contact their customer support directly:
Cingular
1-800-304-3044 and select option #1.
Does TeleNav Track use up my voice plan minutes?
TeleNav Track uses data to provide the navigation function. Using data does not use any of
your voice minutes. However, calling TeleNav Track’s Voice Address Input System does use
about 75 seconds per address entered.
How accurate is the GPS?
GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the
time, the GPS is accurate to less than 50 meters (approx. 164 ft).
What is ideal GPS environment?
The GPS requires an open, clear view of the sky. Buildings, covered parking areas, tunnels,
and dense foliage can cause the GPS to be unable to locate you or have an extended
initialization time (time to first fix). If you are parked in a covered parking lot or near a tall
building, it is recommended that you move into an open area and then begin to use the
TeleNav Track service.
How do I know that the GPS has a signal?
The TeleNav Track application on your device will alert you if the GPS does not have a valid
signal. If this happens, move to an area where there is a clear view of the sky so that your
device can receive the GPS signals from space.
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